Skip to content
16147 Lancaster Hwy STE 120 Charlotte, NC 28277
Toggle Navigation
Request FREE Discovery Call
Professional Supplements
Online Booking
(704) 243-7106
Request a medical consultation
Toggle Navigation
Home
Medical Weight Loss
BEFORE & AFTER
BEFORE & AFTER
PATIENT TESTIMONIALS
MEDICAL WEIGHT LOSS
YOUR INITIAL VISIT
WEIGHT LOSS PROGRAM PRICES
GLP-1 MEDICATIONS
Charlotte GLP Options
Semaglutide for Weight Loss Charlotte NC
Tirzepatide for Weight Loss
APPETITE SUPPRESSANTS
LIPOTROPIC INJECTIONS
LEARN2LOSE PRE-PLANNING CHECKLIST
Optimize Hormones
Male Performance
About
OUR TEAM
DR. DAVID CROLAND
WEIGHT LOSS BLOG
REVIEWS
Payment plans
PatientFi – 0% APR Plans
Cherry – Flexible Monthly Plans
Special Offers
Purchase Gift Cards
Contact / Get Started
LOCATIONS
Ballantyne / Charlotte Location
Matthews Location
CONTACT US
CAREERS
GIFT CARDS
request a medical consultation
Request a medical consultation
Toggle Navigation
Home
Medical Weight Loss
BEFORE & AFTER
BEFORE & AFTER
PATIENT TESTIMONIALS
MEDICAL WEIGHT LOSS
YOUR INITIAL VISIT
WEIGHT LOSS PROGRAM PRICES
GLP-1 MEDICATIONS
Charlotte GLP Options
Semaglutide for Weight Loss Charlotte NC
Tirzepatide for Weight Loss
APPETITE SUPPRESSANTS
LIPOTROPIC INJECTIONS
LEARN2LOSE PRE-PLANNING CHECKLIST
Optimize Hormones
Male Performance
About
OUR TEAM
DR. DAVID CROLAND
WEIGHT LOSS BLOG
REVIEWS
Payment plans
PatientFi – 0% APR Plans
Cherry – Flexible Monthly Plans
Special Offers
Purchase Gift Cards
Contact / Get Started
LOCATIONS
Ballantyne / Charlotte Location
Matthews Location
CONTACT US
CAREERS
GIFT CARDS
request a medical consultation
Patient Satisfaction Survey (2)
Step
1
of
7
14%
What was the date of your most recent visit to Learn2Lose?
(Required)
MM slash DD slash YYYY
At which location was your most recent visit?
(Required)
Ballantyne
Matthews
Northlake
How did you schedule this appointment?
(Required)
Telephone
Online
In person
Was this your first appointment with us?
Yes
No
Which type of appointment was your most recent visit?
(Required)
Nursing visit (Weight Loss)
Medical visit (Weight Loss)
Aesthetic (Botox, Fillers, etc.)
Our Office
Please answer a few questions regarding the condition of our office.
Was the reception area and waiting room clean?
(Required)
Yes
Needs improvement
Was the nurse's office clean and uncluttered?
(Required)
Yes
No
Was the medical provider's office clean and uncluttered?
(Required)
Yes
No
Was the restroom tidy and clean?
(Required)
Yes
No
I didn't visit the restroom during this visit
Telephone Interaction
Please answer the following questions regarding your most recent experience calling our office.
Was your call answered quickly (within 3 rings)?
(Required)
Yes
No
Call went to voice mail
When I called the office, I was greeted with courtesy and respect
(Required)
Strongly Agree
Agree
Disagree
Strongly Disagree
The person who answered my call was friendly, helpful and informative
(Required)
Strongly Agree
Agree
Disagree
Strongly Disagree
During my initial call to Learn2Lose, my questions and concerns were addressed to my satisfaction
(Required)
Strongly Agree
Agree
Disagree
Strongly Disagree
Additional Comments, positive or negative.
Reception Staff
When arriving, the receptionist was friendly and courteous
(Required)
Strongly Agree
Agree
Disagree
Strongly Disagree
When checking in, I was asked to update any changes of my email address or telephone number
(Required)
Yes
No
Confidential conversations were not audible in the waiting area
(Required)
Strongly Agree
Agree
Disagree
Strongly Disagree
My wait time to be called back by the nurse
(Required)
Less than 5 minutes
5 to 15 minutes
Greater than 15 minutes
Additional Comments, positive or negative.
Nursing staff / Medical Assistant
My medical assistant was cordial and professional
(Required)
Strongly Agree
Agree
Disagree
Strongly Disagree
Medical assistant was supportive, encouraging and seemed genuinely interested in my progress
(Required)
Strongly Agree
Agree
Disagree
Strongly Disagree
Medical assistant was helpful and answered my questions
(Required)
Strongly Agree
Agree
Disagree
Strongly Disagree
Additional Comments, positive or negative.
Medical Provider
Which medical provider did you see?
(Required)
Stephanie
Jean Marie
Dr. Croland
Were you satisfied that your Provider spent enough time with you during this visit?
(Required)
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
My medical provider was supportive, encouraging and seemed genuinely interested in my success
(Required)
Strongly Agree
Agree
Disagree
Strongly Disagree
Treatment options were explained to me to my satisfaction
(Required)
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Overall Satisfaction
Overall, how satisfied are you with your experience at Learn2Lose?
(Required)
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Would you recommend Learn2Lose to your friends and family?
(Required)
Definitely
Probably
Not Sure
Probably Not
Definitely Not
Name (optional)
First
Last
Email (optional)
Δ
Toggle Sliding Bar Area
Page load link